Have known Leann for about ten years. As a Contractor I deal with every facet of real estate persona. Certain personalities make for good realtors; that is Leann. I have never been disappointed from being put out to dry. She has been attentive to return my calls and do follow-up, whether it is good news or bad. A real plus as a professional-to-professional. Have watched her work industriously for her clients, either side of the contract. As every negotiation has enjoyable and not-so-fun moments, she follows through for that client, giving insight from her experiences, even advise on how to proceed. Some clients are savvy and some need direction; Leann has bridged the need, and shifted to the moments requirements.