We met Lanette at an open house that my wife and I decided to go to on our own. Lucky day for us since Lanette was showing the house. After talking for awhile it was clear that we needed to hire her. From day one, she was always available to us on the phone for any questions. Never once late and very professional even when I wasn't. She was so much fun to work with. When it came time to do all the paperwork she explained things in terms even I could understand. My wife is the accountant of the family. Lanette took great care of us from start to finish. We think she's the greatest and plan on working with her again the next time we move. No point looking anyplace else, Lanette is our girl.