Buying your first home can seem daunting especially if you have an extremely busy work schedule like us. Kimberly makes this whole process fun and exciting. We could not have done it without her while the stay-at-home order was in place through out the Bay Area. It has been a pleasure working with her. She started by spending quite a bit of time with us. She listened to us, explored which criteria were important to us, and kept in touch with us constantly to see if our need has changed or evolved. Once we chose the properties we were interested in, she has been with us every step of the way. Due to stay-at-home order, open houses were not an option anymore. Kimberly arranged private viewing while ensuring that we abide by the prescribed restrictions. Once we were ready to make an offer, she gave us all the necessary information we needed to decide on the offer price. Afterwards, she contacted our bank, arranged for all the paper works, and put together an offer within a day. Once the offer was accepted, she handled the title company, the HOA, the inspectors and then some. Since we were not familiar with the area, she gave us contacts for house cleaning, carpet cleaning, electrician , you name it. Kimberly has been helping buyers and sellers around the Oakland area for more than 15 years and she is very knowledgeable about the market. She gave us valuable advice when we needed it without ever being pushy and she kept us honest. Kimberly is extremely hard working, highly responsive, and detailed oriented, and she always worked around our schedule. We trust her completely and she will be my first and only choice when we decide to buy our next home.

She is very professional, trustworthy, makes you feel very comfortable, and you feel that you are her only client. She helped me through difficult times by always communicating with me by phone & emails before and after my surgery. She is very organized and let you know that she works for you and will solve any problems that might arise. Kimberly enjoys and loves her job to work with clients to make sure they get the best of the best.

You should strongly consider hiring Kimberly Gates to be your real estate agent. Kimberly recently helped us buy our first home and she exceeded expectations from start to finish. When we first reached out, Kimberly responded promptly and we set a meeting for a couple of days later. At our meeting, Kimberly took the time--fully two hours--to really understand us and the kind of home we were interested in. She asked many questions that helped her, and us, understand our preferences. She also clearly explained the overall process and the status of the market in the East Bay. The very next day she showed us six homes and for each one we could tell why she had chosen it. Each reflected multiple qualities that we had expressed were important to us. Throughout the process of offer, counter-offer, acceptance, escrow, and closing, Kimberly's knowledge and prompt, regular communication helped assuage our concerns and feel comfortable that we were making sound decisions. Additionally, Kimberly would often check in with us about how she was doing as our agent. We greatly appreciated her dedication to professional service, to seeking and responding to our feedback. Furthermore, we appreciated that Kimberly never tried to sell us on the most house we could theoretically afford. Rather, she stuck to houses for which we would feel comfortable carrying the mortgage, even if a bank would have loaned us more. We are now proud first-time homeowners and happily recommend Kimberly Gates to be your real estate agent.