Kim and her team were incredibly responsive, accommodating and professional throughout the whole buying process. As first time home buyers who had to make many decisions from almost a thousand miles away, the whole process seemed quite scary. Kim, Ann-Marie, and Ashley were by our side the whole way though the process and we cannot be happier. Thank you!

If I could give Kim 10 stars, I would!!! She is hands down the best agent around, but not only that she is sweet and caring as well. As an Interior Designer and fellow small business owner myself, I can appreciate Kim's drive, hustle and commitment to her clients, she truly is amazing! I feel lucky and blessed to know and collaborate with Kim and her wonderful clients!

Kim is an absolute rockstar! We had the best experience with her! She worked tirelessly for us and found us the absolute PERFECT home! There is no stone left unturned with Kim! She helped us navigate a challenging sale and worked so hard to make sure we always had all of the information we needed. Days, nights, weekends, Kim was always there to answer questions. She has such a calm approach and it made our home buying experience so much easier. Kim goes above and beyond for her clients and it was clear how well respected she is among other realtors. We could not have asked for a better realtor. She is an absolute GEM of a person and a stellar realtor. Kim is the BEST of the BEST! Anyone working with Kim will count themselves lucky!

Kim and her team are the epitome of real estate professionals, and are what you should seek whether buying or selling your primary or vacation home, or investment property. Kim works relentlessly to provide her clients with the most in depth knowledge about the process, the local market, and what to expect. Kim takes the time to get to know her clients needs, goals, objectives and concerns not only at the onset, but throughout the buying process. She has consistent, open and frequent dialogue, ensuring she not only meets, but exceeds your expectations. Moreover, Kim and her team were readily available to answer any questions I had from New York. If you are in need of an agent, you would be doing yourself a dis-service if you chose someone other than Kim and her team to represent you on either side of a transaction. We are so fortunate to have found her in this crazy market!

Kim is one of the best people in business that we have ever worked with. We have gone through the buying and selling process with her a few times, and have been so pleased each time! She is present, responsive, and goes above and beyond to help her clients get the best deal possible. We recently bought a second home/vacation rental, and though she wasn’t able to be our agent (house is on the coast), she set us up with her friend who works in the area. She also took almost 2 hours out of her Sunday afternoon to look through photos with us and help guide us through the renovation projects the house needed. Kim and her husband, Jack, are experts in remodeling homes, and they own a vacation rental, so their advice was extremely valuable. Jack even gave us details about which kinds of TVs renters like best, and which window treatments work well, etc. Kim is warm and always kind, but she is a "get it done" person when it comes to real estate. We were confident she had our best interests at heart through every transaction we did!

Kim is one of the best people in business that we have ever worked with. We have gone through the buying and selling process with her a few times, and have been so pleased each time! She is present, responsive, and goes above and beyond to help her clients get the best deal possible. We recently bought a second home/vacation rental, and though she wasn’t able to be our agent (house is on the coast), she set us up with her friend who works in the area. She also took almost 2 hours out of her Sunday afternoon to look through photos with us and help guide us through the renovation projects the house needed. Kim and her husband, Jack, are experts in remodeling homes, and they own a vacation rental, so their advice was extremely valuable. Jack even gave us details about which kinds of TVs renters like best, and which window treatments work well, etc. Kim is warm and always kind, but she is a "get it done" person when it comes to real estate. We were confident she had our best interests at heart through every transaction we did!

Kim is exactly as she advertises... 8+ years ago she came and gave us some advice on home renovations. Recently she sold our property over listing with some hiccups on our part at the end that she gladly addressed and spearheaded getting taken care of. I would use Kim for any and all real estate transactions in areas she is licensed!!

Kim is exactly as she advertises... 8+ years ago she came and gave us some advice on home renovations. Recently she sold our property over listing with some hiccups on our part at the end that she gladly addressed and spearheaded getting taken care of. I would use Kim for any and all real estate transactions in areas she is licensed!!

Kim helped us purchase a property in Charlotte area and we couldn’t be happier with the whole experience. She is very knowledgeable, professional and brings in wonderful market insights. We closed on the property in record time and Kim was very responsive throughout the deal. She went above and beyond to ensure that all our needs are met and guided us every step of the way be it property inspection, financing, paperwork, legal compliance etc.We are extremely pleased to have her as our partner and highly recommend Kim to anyone looking for property in Charlotte and surrounding areas.Kim rocks👍👍. Looking forward to doing more business with her in the future.

In today's real estate market, it is essential to find a realtor that takes time to understand your needs, knows the market and is trustworthy, working on your behalf. Although we were out-of-state customers, Kim Trouten quickly earned our trust and worked with us remotely to find the perfect home. We toured homes via FaceTime, signed documents online, and closed smoothly in the timeline we needed. This transaction could not have been possible without Kim's knowledge and expertise in real estate, her ability to present relative data clearly, and her integrity in dealing with all parties. In addition, her help to us did not end at closing. Kim secured expert tradesman to complete custom changes to our home before our arrival. Kim Trouten and her team are the best we have ever encountered in our history of 12 different moves encompassing four states.

You can't go wrong with Kim Trouten and Ashley Ginn! My fiancé and I recently moved to Charlotte from Chicago and Kim and Ashley helped us find our perfect home in just one weekend. We were searching on the internet and Kim Trouten and Associates stood out among the 30 or so realtors that had contacted us for showings. They are extremely responsive, professional and excellent negotiators. We knew our demands were high in this competitive market and Kim and Ashley found us exactly what we were looking for. They LISTENED to our needs and were able to set up just the right showings in our limited amount of time. They also assisted us with a number of contractors and service people to help us with some renovations and getting started in our new city. Their referrals are top-notch, which has made our lives so much easier as we get settled in the community. The entire process was seamless...not a stone was left unturned. We feel very fortunate and thankful to have met Kim, Ashley and their whole team and can't recommend them highly enough!

Kim listed our home and gave us very valuable suggestions to enhance the home and prepare it to sell. Her team was helpful with all the listing agreements, appointments for measuring and photographing the property and walking thru the closing process with us. Kim was a very good communicator to the buyer's realtors concerning all showings and client's feedback. Jack, being a general contractor, was very helpful with inspections and minor repairs. The negotiation communication from the other agent was very stressful. He wasn't experienced, but Kim was able to work with him and guide him through the process. Kim remained calm and very professional. His buyers, at one point, asked to speak to Kim directly as they felt they weren't getting good counsel from their own agent. The contract was ultimately signed and we closed the deal successfully. We were very happy working Kim and her team. We purchased a home and listed a second home with Kim. Always professional, friendly and tireless! Kim and Jack. Thank You for all your support and professionalism while selling our house. We are glad you were able to work with you both.