I was searching investment property remotely so it was critical that the agent / broker had local knowledge and good communication skills. She is very professional yet so kind and friendly. She has always responded to my questions / concerns timely and promptly. Finding and purchasing investment property remotely has been a long emotional journey for me. And I couldn't make it right without Kikuko's professional perspective and local knowledge. I have enjoyed whole experience of the transaction with help from Kikuko. I was very lucky to find her and I thank her so much for her patience with me. She's not just my broker but my good friend.