Kendra Bates

Kendra was amazing to work with and we couldn’t of asked for a better realtor. She held our hand in a way through this confusing and lengthy process and she made sure that we understood everything that was going on with buying our new home. We truly felt that she had our best interest in mind. She was always prompt, professional, commutative, and always planned ahead. She went above and beyond with helping us plan and find a contractor for the updates that we will be doing on our new home. I highly recommend her to anyone who wants to sell or buy a home. She’s amazing and she will make you feel confident and leave you satisfied in what you are doing.

Imagine that you’ve finally signed on the dotted line to move across the country… in about 8 weeks. Your house is a mess. It’s not updated. You have a boatload of work to do at your job between now and then, and you don’t have time to deal with any of this. You need to sell your house to buy something to move in to, and you just want to scream. Call Kendra. Just do it. She came over to my house the very next day (in its messy disaster state) and told me exactly what I had to do to get it ready. We came up with a game plan and a timeline together so that I’d be able to get the most money I could for my house, and close in plenty of time to buy something else before moving. About a week later, she came over again. She said it was to go over the contract, but it was really to check up on my progress. Cause that’s the kind of organized person she is. We went over the contract line by line in lay person English. A couple of days before the house went on the market, Kendra noticed that the prices in my area had moved up. She suggested we increase the asking price. I’m going to be honest— I thought she was nuts. But we did it anyway. And let me tell you, dear reader, the house went for 20k over the new asking price. Escrow was so so smooth and easy. Kendra never let me forget to do anything, and answered all of my questions. By the way, she’ll answer at all hours of the day or night. (I assume she does sleep, though I don’t have evidence of it.) When we closed, she came over to congratulate me in person. She legitimately just cares that much about her clients. So, in summary, if you want someone who is going to save your rear end on a last minute sale, who is going to make sure you stay on track, who is going to make you BANK, who knows the answers to all problems, who is ULTRA responsive, and who is also an amazing human being, call Kendra. I promise that you won’t regret it.

Kendra was the most professional, friendly and knowledgeable realtor we could possibly have wished for when we sold our home in Rancho Bernardo. Amazing is the best word to describe Kendra. Seriously, she was on top of and ahead of every single detail; from preparing our home (and us) - knowing exactly what needed to be done and when, to knowing local professionals to help us do the extra things that were needed to impress potential buyers, this woman has all the skills and knowledge that you could imagine and then some. This is just a small example, we had our rental property professionally cleaned after our tenants moved, so the day after the cleaning she called me and said she was going to drive over to the house with some cleaning supplies and a vacuum to be sure everything looked good. After that call, I said to myself, oh my gosh, who does that? She's unbelievable. When it came time to negotiate with our two potential buyers who were bidding against each other, she was so calm and knew exactly the best way to counter their offers and how to work with each of their realtors to get the best price for us. We heard from Kendra at least daily with updates and check in calls, which was perfect. We never had a moment when we wondered what was happening; and if we had a question about anything, Kendra was there to provide or find an answer for us. We would never consider using another realtor for buying or selling a home after our experience with Kendra!