One of the first things Ken told me was "Let me put it this way: I will make time for you." Not only did he keep that promise, he also stayed on top of any other party involved to make sure nothing dragged on longer than it had to. He is not afraid to text, call, and email until he gets a response. To make things better he was always available in the evening and on the weekend, so I didn't have to constantly miss work to find a house. He treated me professionally, respectfully, and honestly, never hesitating to help when asked and always offering to assist. Without Ken I would have forgotten to take care of many things in a timely manner and probably would have lost out on the great house I now own. This was by far the best possible experience I could have had as a first-time home buyer!