Buying our first home was a very pleasant experience thanks to Kelly. The entire transaction went so smoothly and she answered all of our questions every step of the way. My fiancé and I highly recommend using Kelly as your real estate agent!
Kelly listed and sold our home and from start to finish was attentive, thorough, ethical, and knowledgeable. Our home is a unique property as many are in this area and she presented everything in a positive light. I can’t thank her enough and I highly recommend her.
We knew from the beginning we would enjoy working with Kelly. She was easy-going and we never felt pressured. We were even more pleased when we began going through escrow to find she was on top of everything and would take the time to explain the details.
Kelly was fantastic. She was very patient and professional. She communicated to us through every step of the process. She has excellent follow through. I would recommend her for anyone looking to buy or sell their home.
Very Happy with Kelly would definitely use her again!! ??. Answerd all my questions in a very timely maner felt well taken care of. Very knowledgeable of the area I was selling in.
Recently, we bought a home in Canyon Country, CA with the help of Kelly Collette of Realty ONE in Valencia. Kelly was an outstanding representative for us. She understood our needs, yet was well aware of our financial limitations. Kelly is a kind, gentle, soft-spoken person with a great sense of humor, but does not back down from a challenge. When problems arise, she is a staunch advocate for her client following through to a successful resolution. Kelly is always accessible by phone, e-mail or text message and responds immediately or as soon as she possibly can. After closing, Kelly had our home re-keyed and professionally cleaned to make it extra special for our move in...both at her own expense. Over the years, we have bought and sold several homes. This process can be both stressful and exhausting. Kelly made our most recent experience one of the best we have ever had. We recommend her highly to anyone needing a hard-working, dedicated advocate when buying or selling a home.
Kelly was amazing! She helped us through the entire process and helped us get in touch with someone to help us through the loan process. She went above and beyond to make sure we negotiated exactly what we wanted and that we were being treated fairly. That was a big bonus for us. We ended up paying no more than what we wanted to. She worked so HARD for us we recommend her to anyone who is in the market to buy!!
Kelly kept us calm, informed, and feeling secure throughout the entire process from listing to closure. Her responses were immediate; getting back to us no matter how mundane our questions. She reassured us; educating us throughout the process so that we felt empowered not helpless. She made us feel as though we were her only client even though that was not the case. In addition she continued to be ever resourceful when it came to new and creative ways to market our home rather than just waiting for the right buyer to come along. We had several offers of service from other realtors along the way, but always refused them emphatically, knowing we could not do better than Kelly.
Sometimes it can be difficult to work with a friend, but throughout the entire experience - from staging, to preparing the house, to suggestions and opinions, Kelly was totally open, honest, and above all, professional in her position. Having grown up with parents who owned a real estate company, and we're both agents as well, I know how difficult the job can be sometimes. Kelly never wavered, and was positive throughout the process. Thank you for allowing me to rate her and I would recommend her to anyone who has property to sell.
