Kelli is a warm caring person and she listens well those are very important attributes to have in an emotional service based profession. You feel she is on your side and will go the extra mile for you. On the business side she has most of the answers and she always got back to me within 24 hours if she had to research something. She is now my go to person for all things real estate related in the Chattanooga area. Highly recommended with 6 stars instead if 5.