Kayla's profile

Kayla's reviews

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Kayla has 34 reviewsacross 12 different locations, showing 12.
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Kayla's qualities as told by our client reviews: attentive, friendly, well-prepared, clear communication, dedicated, local expert, responsive.
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Seller review
Quick, quick, quick
about 2 months ago
Quick, quick, quick

From the first day we met Kayla we knew she was the agent for us. Very upfront & honest but more than that we knew she cared. Our home sold in 23 hours of going live. Kayla saw us through some crazy solar panel stuff( if you know you know!) What a BLESSING you have been in our lives. Thank you again & again.

Buyer review
Committed to always keeping us updated with the latest real estate opportunities.
about 2 months ago
Committed to always keeping us updated with the latest real estate opportunities.

Working with Kayla was an outstanding experience. She was professional, knowledgeable, and always committed to keeping us updated on the latest real estate opportunities. With Abilene’s competitive real estate market in 2026, Kayla’s timing, communication, and genuine care throughout the process gave us the opportunity to find and secure a home. I truly appreciate her hard work and dedication, and I would highly recommend her to anyone looking to buy or sell a home!

Seller review
We had a wonderful experience working with Kayla during both the buying and selling process
6 months ago
We had a wonderful experience working with Kayla during both the buying and selling process

We had a wonderful experience working with Kayla during both the buying and selling process. Our situation was unique because we bought and sold on the same day, and she handled everything seamlessly. She was incredibly responsive, answered all of our questions, and made the entire process as smooth and stress-free as possible. Kayla truly went above and beyond — she even helped me find my cat during the chaos of moving day! We are so grateful for her dedication, professionalism, and kindness, and would highly recommend her to anyone looking to buy or sell a home.

Buyer review
Kayla was a God send
6 months ago
Kayla was a God send

Kayla was a God send. She made the process of buying a house so smooth I thought we might have missed something. She is not going to give you a run around but will tell you what you need to know. Her patience was amazing, we have 3 kids 4 and Under and she kept them included and engaged while we got to check the house out. She was VERY flexible in times and willing to accommodate us. We are very thankful for Kayla.

Buyer review
As a buyer, I’m incredibly grateful for the work Kayla put in to get us through
6 months ago
As a buyer, I’m incredibly grateful for the work Kayla put in to get us through

As a buyer, I’m incredibly grateful for the work Kayla put in to get us through a challenging transaction. The sellers were not always easy to work with, but our agent handled every situation with professionalism, patience, and persistence. Kayla kept us informed, advocated for our best interests, and found solutions to issues that could have easily derailed the deal. We always felt supported and confident knowing they were on our side and staying on top of every detail. In the end, we successfully closed, and it’s truly thanks to her dedication and ability to navigate a difficult situation. I would absolutely recommend her to anyone looking for an agent who will go above and beyond, no matter the circumstances.

Seller review
Kayla went above and beyond to help us not only get our old house sold
8 months ago
Kayla went above and beyond to help us not only get our old house sold

Kayla went above and beyond to help us not only get our old house sold, but got us into our new house with no trouble! She was quick and efficient, and it never felt like our questions weren't answered! You could tell she did her research when it came to selling, negotiated well to our advantage, and consistantly went the extra mile until papers were signed. Things were no different when it came to buying. Kayla was personable and made us feel like her top prority throught the entier process. We truly could not imagine having survived this process without her.

Seller review
I truly cannot say enough about Kayla Couch
11 months ago
I truly cannot say enough about Kayla Couch

I truly cannot say enough about Kayla Couch. I met her over a year ago at a restaurant where she was working on her lap top I and asked what she did for a living and she told me she was a realtor and I said well. I’m gonna need a Realtor one day when I sell my daddy‘s house. I just might use you. She gave me her number and I’ve Held onto it for over a year and when I was ready to sell, I sent her a text and asked her if she remembered me and she said “I sure do remember you”, which was impressive to me straight out of the gate. Kayla was always very punctual with answering me when I called or texted her with a ton of questions, and if she didn’t have the answers, she would make sure she got them and got back to me very quickly with the answers. This particular sale of my childhood home was very emotional for me from the start to the finish . She was always so loving and caring. This was my very first time to sell a home, and I was very naïve and had a lot of questions. She always treated me with respect. Never made me feel uncomfortable or embarrassed. If anyone reads this and needs to have a realtor to help you and fight for you and be on your side and actually care about you I would and I will ALWAYS recommend Mrs. Kayla Couch.

Seller review
Kayla worked hard to help me find my dream house
about 1 year ago
Kayla worked hard to help me find my dream house

Kayla worked hard to help me find my dream house 2 years ago… with life changes and needing to move, she worked diligently to help me sell my house in less than a year. With rates and at the price point of the house, Kayla surpassed my expectations through her hard work and dedication. If your looking for your dream home or having to sell it, Kayla is the agent for you.

Buyer review
My husband and I had an absolutely amazing experience from start to finish
about 1 year ago
My husband and I had an absolutely amazing experience from start to finish

As first time home buyers not really knowing where to start, my husband and I had an absolutely amazing experience from start to finish. Kayla really took the time to understand our situation and answered all our questions every step of the way through constant communication (we prefer text and she was always responsive!). She was very professional, a total joy to work with, and from the very start gave us confidence that she knew the home-buying process and always provided us plenty of local recommendations to help us get set up. Her attention to detail during walkthroughs of the houses was essential and so was her flexibility to work with our crazy schedules. We ended up closing on a beautiful home with her help, and could not recommend working with her more if you are moving into the Abilene community!!

Buyer review
Kayla did a great job
about 1 year ago
Kayla did a great job

Kayla did a great job. Helped us find a good rent house, but it was VA owned and became a pain. She saw it through and closed the deal. Helped us with contractors also.

Seller review
⭐️⭐️⭐️⭐️⭐️
Kayla was fantastic to work with on both the buying and selling side
about 1 year ago
⭐️⭐️⭐️⭐️⭐️ Kayla was fantastic to work with on both the buying and selling side

⭐️⭐️⭐️⭐️⭐️ Kayla was fantastic to work with on both the buying and selling side. She was very eager to get things done and made the entire process easy from start to finish. She handled all the hard work behind the scenes, stayed on top of every detail, and was always quick to respond to any questions. Her knowledge, professionalism, and friendly personality made everything go smoothly. I’d highly recommend Kayla to anyone looking to buy or sell a home!

Seller review
HUGE thank you to Kayla for making the sale of my first home a breeze!
about 1 year ago
HUGE thank you to Kayla for making the sale of my first home a breeze!

"HUGE thank you to Kayla for making the sale of my first home a breeze! Not only was the process seamless, but I was able to get top dollar for my property. Your expertise and negotiation skills were invaluable. Thanks for helping me turn the page to this new chapter! You're the best!"

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