Kay Owen is one the the most articulate person I have every worked with.She sold my home within a day.She was always on time.She returned phone calls promptly. She gets things done almost immediately. As soon as a document became available,it was sent to my email.She is very transparent. Explained everything in details.She went above and beyond.always thinking of ways to help her client through the sale.Very professional and humble at the same time.And she listens to what my thoughts were.Normally I can be a fussy person to work with but working with Kay Owen's was one of the best experience I have ever had working with an agent.She had everything done almost like clock work. Excellent and hard worker.