Karyn Shaunnessy has such an uplifting and friendly personality. It’s always a pleasure talking with her. Her knowledge and experience are quite vast. She knows how to remedy different situations and knows who to contact to get answers. She is always supportive and jumps right in with advice and is also “hands on” when needed. Whenever a situation arose that seemed to overwhelm me, she was right there negotiating and helping to smooth things along…a “pinch hitter” of sorts. Karyn is very professional, she does not take any shortcuts, she makes sure everything is done the “right way”. She makes sure detailed are not overlooked. She follows up on every situation to it’s very end.