As first-time home buyers, Karen Murphy made our journey a very pleasant experience. From our initial encounter all the way through to closing, Karen has been a pleasure to work with. Karen is very knowledgeable about the area, the process and all the details, big and small. Karen is extremely responsive and communicative, and was a great resource to us throughout the process, even when it wasn’t in her “line of duty”. Karen is diligent, always follows through in a very timely manner, offers her opinion when asked, but is never pushy. Throughout the process we appreciated her honesty, integrity and work ethics. No question or request were ever too much, and were always met by kindness, care, and utmost professionalism. We not only found one of the best real estate agents out there, but more importantly, we made a friend.