Advantage in that she was local, knew the neighborhood, very encouraging and knowledgeable in how best to show the property, Very intent on helping us, very personable and not just a "business". She is a pro in her field, but also very personable, always accessible to us though we had many many questions and called or e-mailed her very often. She always returned our calls with pertinent answers. She gave us good advice and always encouraging when we were anxious and unsure, and patiently "walked us through the whole process". Karen made it easier for us than we expected as she guided us thru each step, kept the lines of communication open throughout the entire process and informed us of any and every happening. She was like a friend as well as our "agent" broker, and that meant a lot to us. We think she is an excellent professional in her field and comes highly recommended by us. She was very professional and attentive to detail, the advertising of our property was superb, kept us informed of each and every step of the entire process, and kept in close contact with us. Have not dealt with BHHS other than thru Karen Dumais, and think she is an excellent agent and representative of your company.

Advantage in that she was local, knew the neighborhood, very encouraging and knowledgeable in how best to show the property, Very intent on helping us, very personable and not just a "business". She is a pro in her field, but also very personable, always accessible to us though we had many many questions and called or e-mailed her very often. She always returned our calls with pertinent answers. She gave us good advice and always encouraging when we were anxious and unsure, and patiently "walked us through the whole process". Karen made it easier for us than we expected as she guided us thru each step, kept the lines of communication open throughout the entire process and informed us of any and every happening. She was like a friend as well as our "agent" broker, and that meant a lot to us. We think she is an excellent professional in her field and comes highly recommended by us. She was very professional and attentive to detail, the advertising of our property was superb, kept us informed of each and every step of the entire process, and kept in close contact with us. Have not dealt with BHHS other than thru Karen Dumais, and think she is an excellent agent and representative of your company.