"This was a difficult sale, as it began with a tenant still occupying the property. The tenant was not cooperative at all. But, Karen was so patient and worked around her as best she could. When the tenant got unmanageable, Karen identified and recommended an eviction specialist. She handled all of the coordination to get the tenant out. Once the tenant vacated, Karen was on top of pushing the property. It was a few months wait overall (as the property lost FHA approval a month in to the process), but Karen quickly navigated around every hurdle, and got an offer on the house within a few weeks of the tenant vacating and re-listing the property. She kept me updated every step of the way, she was always available to answer my calls, and she was always willing to pick up the phone to clarify something if she thought I was confused or just to ease my fears when I got worried about the process. Karen was the full package! She provided amazing recommendations for workers to make the necessary repairs to the property, and often coordinated the work on my behalf. She hustled all the way through this process, and I cannot thank her enough!! I’d recommend her to friends and family hands down, going forward. And when I’m ready to purchase again, I will be calling her directly."