"We knew Karen prior to searching for a home in the area, but had not used her expertise previously to purchase a home. Two relatives of my wife had used her and gave her high recommendations, so we did not even consider any other broker/agent. In working with Karen, she understood what we were looking for and was able to show us homes that fit our needs perfectly. I would highly recommend Karen Brooks to anyone looking for a home in the Lynchburg or Smith Mountain Lake areas."

"Karen was recommended to us by a work colleague. She was patient and understanding throughout our home buying process. We appreciate her kindness and great service. We had a great experience with our home search with Karen and would recommend her services to others."

Karen was referred to me by my old realtor who retired from the business. I had a time sensitive and information sensitive situation and she was professional, diligent, and patient in dealing with every aspect. I wouldn't blame her if she would have turned down working with me based on my situation but she took on the challenge and as more than exceptional. I appreciate her working with me and would recommend her to anyone looking to buy or sale a home.

Karen was awesome and treated us like old friends and made us feel at ease. She is very friendly and outgoing. She cares about her clients and you can feel that. We would definitely tell people to use Karen and Century 21 and we wouldn't hesitate to also use her services in the future if needed. Our overall experience was wonderful!!

Karen was recommended to us by a work colleague. She was patient and understanding throughout our home buying process. We appreciate her kindness and great service. We had a great experience with our home search with Karen and would recommend her services to others.

"Thank you Karen for all your help and kindness, you did an awesome job! Loved the apple pie, that was very personable."

"When it came time to sell our home, we looked nowhere else than to the person with whom we purchased it years before--Karen Brooks. There was no reason to consider a different agent because Karen was so fantastic. She won our loyalty and we strongly recommend her to others."

"Karen was very prepared during our interview, communicsting concrete plans for marketing our home. She also followed up with us afterward, offering us more strategy information and showing she was genuinely interested in making our home sale the best it could be. Karen was an excellent advocate for us throughout the process. She went above and beyond to act in our best interest during the negotiations, sale and closing. I can't say enough good things about Karen's interaction with us through the entire process. Patient, encouraging, professional and generous. I would recommend her to everyone I know."

"We had previously worked with Karen Brooks when we bought the house. She was wonderful then and we knew we had to use her expertise when selling our home. She is very knowledgeable in her field and went above and beyond to sell our home. We were so thankful to her and the help she gave us to make it a smooth process. I would highly recommend her to anyone of my friends."

"I was going to try to sell my home myself. I had sold two in the past. However, Karen made it such an easy process. I loved having her by my side to help in whatever I needed. She had a painter give me a fresh coat throughout. She sent over a repair main to fix a breaker and another to put Freon in the AC unit. An interior designer gave me pointers as to staging. She even brought in her own kitchen table and decorations. My house looked great. It sold within 6 weeks and was so much easier than having to do it myself. Thanks Karen you are the best!"

"We greatly appreciate the time, dedication, and attention-to-detail that Karen Brooks put into every aspect of the home-selling process. I can honestly say that she always made us feel like a priority. She kept us informed every step of the way, and was always accessible. Those are things not to be taken for granted. She was always professional and polite, and went above and beyond what one would expect. We recommend her highly, and would use her again in the future."

"Karen not only does the job you would expect from a professional real estate agent but she goes above and beyond! When I was concerned with an issue with a right of way she sent out a surveyor to look at the property. I was never charged for this. She was by my side every step of the way. She made sure all my questions were answered. She even called the Fire Dept when I had concerns if they could reach the home due to two small bridges. She came for my home inspection and followed up by bringing a repair man to give me an estimate. She communicated with my lender and closing attorney sending them whatever they needed. She is truly a blessing and you would be lucky to have her as your agent!"