Since most of the shopping and negotiation for my new home were done remotely, from another state, John was my eyes and ears throughout the process, He was quick to respond to my questions and was patient and reassuring with my inexperience and fears at home buying, especially one nearly sight-unseen. He is accessible, knowledgable, and compassionate, and I'd use his expertise again for home buying or selling. To top it off, he's just a nice guy.