John is an excellent and personable agent. This past summer he helped us find our home. We had just about given up home searching and were disappointed in what we found, but he kept searching on our behalf and ended up leading us to a great deal. On top of that our home purchase was a short-sale, which made the buying process inevitably long and complicated. But despite this, he never gave up doing his end of the work and was available for phone calls and appointments constantly throughout the entire process.