I'd been in conversations with a different agent from another firm but I wasn't impressed with that agent and went searching for another. Once I spoke with John Arquette I felt confident that he was incredibly knowledgeable and would be there for me during my search process. I had a phenomenal experience working with John - as a first time home buyer he made the process painless and had a great wealth of knowledge that I heavily relied on. I was 100% delighted with my experience with John. He was accessible, professional, friendly and clearly an expert. I don't have a single thing I'd change or do differently. I can't recommend John Arquette and the Century 21 Arquette team highly enough!