Joe Heller

My wife and I are baffled by the other reviews for this realtor. Joe made significant mistakes and oversights over and over, displayed minimal knowledge on the market, and throughout the selling process we felt like we were pushing uphill alone. He pressured us to accept a sell offer we instinctively felt was low, and thankfully we didn't agree and ended up selling for $30k more than the original offer he was pushing us towards. He provided little insight and many of our decisions were made in a vacuum. We witnessed minimal professionalism, with notes being lost on multiple occasions, dates forgotten, misinformation provided, right up to the closing of our house, to which he was more than 45 minutes late and only arrived as the final paper was being signed. My wife and I were shocked at how poor an experience this was. We consistently felt like the heavy lifts were left on our shoulders. This brief review contains only a portion of our disappointment and frustration. Others who interacted with Joe shared our discomfort and noted his off-putting demeanor, so despite his perfect record on ratemyagent, we are fairly certain our experience was not unique. While we're glad others have had better experiences with Joe, we would highly, highly recommend seeking a different realtor.

Joe did an excellent job at helping us find and buy our fantastic home. He was very attentive to our needs whether it was answering simple questions to showing us houses or helping to guide us in the right direction. He definitely went above and beyond as our agent. Thank you Joe!

I found Joe through the Ramsey Network. I needed to know what improvements to make and which not to make in order to maximize my profit while not coming out of pocket too much. Joe's knowledge in contracting type work (on top of his real estate experience) was a huge reason why I chose him. He was spot on with what we needed to do and what was unnecessary. Joe even dug in and did some work when it came to seeding my lawn where the ground had been dug up from a prior sewer pipe replacement. I had moved an hour or more away already so it was really awesome of him to go that extra mile when I was unable to. Joe priced my house well for the area and what it had to offer to buyers, all the while explaining the ins and outs of why, in a way I understood it. When it came time to accept one of multiple offers he again went into details on the different types of funding and what I could generally expect from each during the closing process. It's a huge bonus when the real estate agent you select is also a great teacher. On top of all this, Joe has a great sense of humor. Which is important because I'm quite random and all over the place at times. I'd highly recommend him as the agent you want selling your home and will definitely be suggesting Joe to anyone I come across that could use his services.

Joe was great to work with throughout our home search. We worked with him for over a year in a very competitive Lancaster County housing market, and he was always patient, calm, and easy to work with. He never made us feel pressured and was willing to stick with us through multiple offers and ups and downs until we found the right home. He was also very knowledgeable about the market and helped us understand the process every step of the way. Whenever we had questions, he was quick to answer them and always gave honest advice. We really appreciated how steady, supportive, and professional he was throughout the entire process. If you’re looking for a realtor who is patient, knowledgeable, and genuinely wants to help you find the right home, we would definitely recommend Joe.

We had a great experience working with Joe throughout our home-buying process. He was professional, responsive, and very easy to work with. We appreciated how personal he made the experience feel. He took the time to explain everything clearly along the way, which helped us feel informed and comfortable with each step. Joe was also very flexible with our schedule and always willing to answer questions. His communication was excellent, and we felt like he genuinely cared about helping us make the right decision, not just getting through the transaction. His wife Tara was also very helpful throughout the process, and was able to fill in for a showing we requested last minute. Overall, we really appreciated Joe’s guidance, patience, and professionalism, and we would definitely recommend him to anyone looking for a realtor who is knowledgeable, personable, and easy to trust.

Joe helped us through the home buying process from far out of state. He gave good recommendations for insurance and mortgage brokers, and was always responsive to questions. He also worked to get me showings when I was in town, spending all day touring when I had the availability.