I had the pleasure of working with Pauline Flagg and Jocelyn O'Rourke-Shane on purchasing a home. Pauline is the absolute best! We moved from AZ and were not able to be in person for viewing all the houses. Pauline was amazing helping with virtual tours even when we needed to navigate the best platform to support this function. She was honest, real, responsive, and had our best interest in mind. Working in the industry I'm certainly familiar with the stress. However, it's different when you're the one in the driver's seat. Pauline was able to help alleviate this stress. She has been an invaluable resource having a wealth of knowledge with the area and contractors. 30 years being in the field she has very clearly networked. Thank you so much for helping to find our dream home! Thank you for your patience and knowledge. May you have an abundance of blessings. I will certainly be referring you to family and friends.

Jocelyn is one of the best realtors I have ever had the pleasure of working with. She is very knowledgeable about real estate, personable and fights for every dollar you deserve. I would highly recommend her for either the buy or sell side of the transaction.

Jocelyn and her team were incredibly helpful throughout the entire process of selling the home. She accurately estimated the value we should start marketing the property and in turn we sold for the listing price in a short period of time. She was very responsive to any of our questions and went out of her way to assist us throughout every step of the process. We'd highly recommend her services to anyone.

I have been dealing with many professionals for many years. I was immediately impressed with Jocelyn's knowledge. However it did not stop there. Her responsiveness, attention to detail, and confident yet kind demeanor is not often seen. She carries herself in an extremely professional manner and I would highly recommend Jocelyn to anyone whom is looking to buy or sell a home. As I have learned over the years everything and anything will have challenges. When the challenges arise you want Jocelyn on your side :-)

Jocelyn was truly great to work with. I purchased an older home and there were issues that I was willing to live with, but the ones that I wasn't, she was able to work out a deal that was satisfactory to me as well as the seller. I hope to remain in this wonderful home for many years to come, but if it becomes time to relocate, Jocelyn will be my first call.

I worked with Jocelyn recently to help purchase a vacation home of our dreams in lovely Sebago Maine, and I have nothing but positive things to say about her. She was persistent but low pressure, very responsive, gave great advice, and hooked us up with several local resources that were very helpful in both getting the sale done, as well as resources we could use when we moved in (oil companies, chimney sweeps, etc.). All her recommendations were top notch. We encountered an issue with our mortgage lender with only 4 weeks to go before closing, and Jocelyn hooked us up with a new mortgage lender she knew, who was able to get everything done, AND at a lower rate! She is very pleasant to work with and I would highly recommend her to anyone I know.

Jocelyn was great from start to finish. When I had questions or thoughts she was always willing to listen and answer them right away. She helped me get through selling in a very smooth transaction.

EXCEPTIONAL! We chose Jocelyn because of her knowledge of the Lake Region Real Estate market and 18 years experience in selling homes. Jocelyn was easy to work with answering emails and phone calls promptly. She made us feel like we were her 1st and only priority. Jocelyn’s expertise and realistic expectations provided us with a fair asking/selling price. The process was so smooth...We listed and closed in a 4 week time span! We enthusiastically recommend Jocelyn’s service to anyone selling a home. Her knowledge, professionalism, perspective and patience was most appreciated. We TRUSTED her! You’re the best, thank you!

Jocelyn and her team helped us work through some title issues quickly and easily. Response time was second to none. I would not hesitate to use her in the future.

As a first time home buyer I had no idea where to start, Jocelyn reached out when I had a few questions and I knew she would be great to work with as we started our search. She is very knowledgeable about the Casco/Naples area and suggested homes that matched our wants/needs. We looked at many homes (some multiple times) and she always answered any questions I had quickly. There was no pressure. We really felt like she was in our corner, cheering us on to find the RIGHT home for us, not just any house. She was very responsive by email and phone when answering our questions. She set up an email search for house that were coming on the market and often called me to make sure I saw listings that she thought would be a good fit. She was great when we put an offer on the home we fell in love with, walked me through each step of the process and made sure everything went smoothly. She even set up a showing after the fact so that my boys could see the house in person!

We had the most pleasant experience working with Jocelyn selling our vacation home. Living out of state was initially a concern of ours however Jocelyn made the process run smoothly and attended to all of our needs and requests. She gave us advise to make our home more desirable to buyers without insulting or pushing her opinion. We had been renting our home and she managed to coordinate showings without inconveniencing our renters and they actually complimented her. Not sure how she managed that but with her personality and professionalism it wasn't surprising at all. During our final negotiations Jocelyn NEVER pushed us to accept anything that wasn't in our best interest and advised us of how to negotiate in a professional manner that really worked to finalize the sale. She is very professional but personable at the same time, a true gem. My husband and I have bought and sold approximately 20 homes and this was without question the least stressful and pleasant experience we have ever had. I know we will compare our future real estate transactions with the one we had with her and I really can't imagine that there is a more honest and hard working agent out there. We promise you will love her and when the final paper is signed you will be left with a smile and the pleasure of writing a positive review for others to see. Thank you Jocelyn!

What an amazing experience we had buying our first home through Jocelyn. She was very knowledgeable and personable. She made this process easy and always made sure we were on board with everything. I highly recommend doing business with her!