Joanne was very professional, knowledgeable, and always ready to answer any questions we had. As this was our first time working with a realtor it was reassuring to know we were in good hands. Joanne went above and beyond to make sure every part of the process went smoothly and that we knew what to expect, since this was our first time selling and buying. We are so thankful that we had Joanne throughout this process, and even well after we were moved in. We cannot recommend Joanne enough!