I asked JoAnne to appraise my parents' home. She was willing to come when it was convenient for me and by the end of that day she had sent me an appraisal with several comparisons. JoAnne kept me informed and was always available to answer any questions I had. I would highly recommend JoAnne and would certainly use her again. She is an exceptional realtor and was very prompt, thorough, informative and caring. She walked me through the entire selling process with no flaws.