Joann has helped us to buy two homes and sell one over the past 21 years. All three situations presented challenges including buying a home while living out of state and finding the perfect two family home. Her customer service is top notch. She is very knowledgable, professional and responsive. She is also incredibly kind and patient. Her experience guided us through a very long search when we didn't know exactly what we wanted and through the contract (which was a FSBO) and home inspection phases. She always stayed on top of any concerns and communicated with us so we always knew what was going on. Her cheerful and calm nature make her a joy to work with. She was a blessing to us!
