starstarstarstarstar over 4 years ago
Joan Lamond builds client trust with her professionalism, communication, aesthetic sensibilities, an
Joan Lemond builds client trust with her professionalism, communication, aesthetic sensibilities, and by providing other-worldly levels of ethics and real estate industry know-how.
This review has been on my mind since December, right before the current real estate boom, but I’ve just now gotten around to writing it (and almost six months after she sold my condo).
After interviewing ten realtors to sell my property, I elected to interview the two who responded. The first was very street-wise, and as I suspected, they wanted to “sell” the condo for less than the market average. This would drive up demand, they said. Based on their overall demeanor, it seemed to me to be a rather “easy” way to sell a property (i.e., trying to get less than market value).
Next, I interviewed the realtor I initially thought would be the best choice for my needs. Call it a hunch. Fortunately, I found Joan Lamond and the connection was instantaneous. Joan truly listened to my needs as a client. I never sensed frustration throughout a VERY complicated transaction. She was respectful and understood what I wanted. We worked as a team. Throughout the process, I felt Joan was looking out for my best interests. She handled the transaction efficiently, with grace, and also with a sense of style (which is important to me). I was also impressed with her effective marketing acumen, which makes robust use of social media.
Selling or buying a property is stressful no matter the market conditions, and Joan was always a phone call or text away. I was very impressed with her level of genuine customer service, and industry knowledge. These skills helped me manage my stress throughout a rigorous escrow.
In summary, Joan is real professional, a listener, knowledgeable, efficient, and personable, all the qualities one would hope to find in a realtor. I have referred her to my own family and will most certainly use her services again in the near future.
Joan: you made it look so easy!