starstarstarstarstar almost 2 years ago
Jo Ann far exceeded our expectations when selling our house with her knowledge and expertise.
Our family had the pleasure to work with Jo Ann to sell a home after a family member passed. Selling the house was very daunting, because we had never been through the process and we were many states away. From start to finish, she made the whole process a breeze. We chose Jo Ann after a recommendation from a neighbor. We were told that Jo Ann had personal experience in the neighborhood, and that she was fantastic to work with. From our first meeting, Jo Ann was professional and understanding of our unique situation. She never tried to pressure us, and ensured that all decisions made about the property were made with our full understanding of all of our options.
Before selling, the house needed many renovations to bring it up to a modern dwelling. In each step, Jo Ann had all of the contacts with local businesses that we needed to make the renovations happen both indoors and outdoors, and each of the businesses we worked with showed the same high level of professionalism that Jo Ann did. In many cases, because of our lack of experience in the matter, we told Jo Ann that she could use her best judgement, but she always presented us with options and thoroughly explained everything so that we would understand what was happening and what the next steps were.
Throughout our process, Jo Ann showed a great deal of patience and understanding. She was always available for questions through email, text, or phone call. No question was too small or insignificant, and she always responded in an extremely timely fashion. From beginning to closing day, and beyond, Jo Ann was amazing, and we could not have done it without her.
We are so glad that we chose Jo Ann as our agent to sell the house. Her knowledge, experience, and patience really set the standard for us as to what selling a home should be. She made a very stressful time much easier, and for these reasons, we highly recommend Jo Ann Kennel as your real estate agent.