Jessica is very personable, friendly & knows the area well. She is responsive, respectful & responsible as well. By this, I mean that you are guaranteed that she will reply to your requests with solid answers. If she doesn't immediately know the answer, she knows where to find it! I dealt with Jessica for about 3.5 years. She offered assistance in many areas while we were in the process of selling this property. I am certainly thankful for her knowledge & experience!