starstarstarstarstar over 1 year ago
Jennean Is First Rate, and We're Glad We Used Her as Our Agent to Buy a House We Have Not Yet Seen.
We needed to buy a house in South Jersey to be near family, and we had to do it quickly and remotely, without leaving our home in Texas. After just one or two phone conversations, we decided to retain Jennean as our agent, and we're glad we did.
We spent several weeks scouring the internet for houses in 55+ communities, and finally found one that met our particular needs. After Jennean and our daughter checked it out in person, we put in an offer that was accepted, and you might think that was an easy commission for Jennean. But actually, that's when her real work began. Examples:
We suspected that the air conditioner was no longer working and needed replacement, but it was the end of October and usually too cold to run a test. Jennean noticed that there would be one warm day in the 80s and scheduled the home inspection for that date, and the inspector was able to run a test and demonstrate that the AC wasn't working properly, and we ended up with a significant credit against the sale price to compensate for that.
Jennean has many contacts - such as lawyers, title companies, and contractors - and she had multiple meetings at the house with contractors to discuss things like new flooring and painting, and we ended up with detailed proposals and quotes covering the work we wanted done.
Jennean also excelled at communicating with us, keeping us informed of any significant developments. She writes succinctly and clearly, and makes sure she responds promptly. At 4:30 AM one morning, I was awake and heard the chime of something coming into my cell phone, and it was Jennean, sending me a series of emails at 5:30 in the morning Eastern time. 5:30 AM!
And in all our dealings with Jennean, she was pleasant and even-keeled. She was always very professional, and took evident pride in the work she did.
A lot of Realtors can get you to contract, but Jennean will get you to closing, representing your interests all the way through. We're very glad we chose her.