Jen had us on the market and showing quickly. We sold within the week. Her photographer, inspector and lender helped us close the sale.

We chose Jen after doing extensive research of agents with track records of actually selling comparable houses and interviewing several. What stood out to us was her insight, practicality, and hustle. She also had a pricing model that was straightforward and in line with the market, not including a bunch of random add-ons for additional value added services like some competitors. We needed someone who was capable of handling things as we were moving overseas and felt comfortable with her competence and follow through. Jen's advice was spot on and she handled the situation well. It went as smoothly as it could have, and we sold our house without needing to go out on the open market. I believe the approach we aligned on maximised our returns and definitely minimised the hassle. She understood our needs and tailored her approach to meet them. We had a positive experience and would recommend her.

She was the negotiator that saved me money!!

To work with Jennifer was a very relaxing experience kind of she did everything for me, what I was considering impossible to do it, she pull it off. I highly recommend it, and I usually don’t do it at least someone gave a real great job. Don’t take my word for, try it yourself. God bless her.

Working with Jen was an incredible experience from beginning to end. We were selling a home for the first time, and Jen made sure we felt informed, supported, and confident throughout the process. She was extremely helpful and knowledgeable, took the time to answer our questions, and guided us through each step. She also made sure we got everything we wanted and needed for the sale, and we always felt that she had our best interests in mind. Jen also helped us find a new home to move to, which made an already big transition feel much more manageable. She listened to what mattered to us and helped us find a place that met our needs. We are eternally grateful for all of Jen’s hard work, care, and guidance. She truly is one in a million to work with, and we would wholeheartedly recommend her to anyone buying or selling a home.

With so many homes for sale in the area, I wasn't sure how long it would take to sell mine, but Jen got it done in just two months. She knew the market, had a solid plan for pricing and marketing, and kept things moving throughout the process. What I appreciated most was that she was always available, gave honest advice, and handled things without me having to chase her down. She's easy to work with, knows what she's doing, and gets results. I'd definitely use her again.

This was our fifth real estate transaction with Jen Hayes, and there’s a reason we keep coming back to her. Jen brings a level of market knowledge, strategic thinking, attention to detail, and personal involvement that is hard to find in a real estate agent. When it came time to sell our property at 502 Twenty-First Street, Jen knew how to position it to attract serious buyers without leaving money on the table. We listed at $835,000, were under contract within a month, and ultimately sold for $820,000 — an excellent result in a market where many homes are sitting much longer and requiring significant price reductions. What makes Jen different is that she doesn't just put a home on the MLS and wait for offers. She approaches every sale like a business strategy. She understands what buyers respond to, how to make a property stand out, where to invest in preparation and marketing, and how to negotiate effectively to protect her sellers' bottom line. She's proactive, resourceful, incredibly responsive, and always thinking several steps ahead. Perhaps most importantly, Jen treats every transaction as if her own money were on the line. She gives straightforward advice, handles the details, anticipates potential problems, and takes ownership of the process rather than leaving everything for the seller to figure out. After five transactions, we can confidently say her results are not a matter of luck. Her experience, work ethic, and ability to execute consistently set her apart. If you're selling a home and want someone who does far more than the average agent, Jen is absolutely the person you want representing you.

Overall competency and local market expertise.

We couldn’t have asked for a better experience selling our home with Jen. Since we live out of the area, we needed an agent we could completely trust to take charge of the process, and Jen went far beyond simply listing our house. She walked through the property with a critical eye, identified the repairs and cosmetic improvements that would make the biggest impact, and coordinated everything needed to get the home market-ready. Her recommendations for the exterior paint and overall presentation completely transformed the house—it honestly looked 20 years newer when she was finished. Once the home was ready, Jen’s marketing was exceptional. The listing immediately generated a tremendous amount of online interest and showings, and in a much slower real estate market, we received a full-price offer within just three days. What impressed us most was how hands-on Jen was from beginning to end. Being out-of-town sellers could have made the process stressful, but she handled the details, kept everything moving, and treated our home as though it were her own. If you’re looking for an agent who does much more than put a sign in the yard—someone who understands how to prepare, position, market, and sell a home for the best possible result—we highly recommend Jen Hayes.

I cannot recommend Jen highly enough! After having a very disappointing experience with another realtor who communicated poorly and left us feeling frustrated, Jen stepped in and completely turned things around. From the beginning, she was responsive, professional, honest, and kept us informed throughout the entire selling process.

Jen Hayes helped me purchase a sight-unseen investment property in World Golf Village, and I could not have asked for a smoother experience. Since I was buying from out of the area, I needed someone I could trust to be my eyes and ears on the ground, and Jen handled everything with professionalism, care, and great attention to detail. From start to finish, she made the process feel seamless. Her communication was excellent, she kept me updated throughout the transaction, and she made sure I felt comfortable every step of the way. Buying an investment property sight unseen can be stressful, but Jen made it as easy and straightforward as possible. I truly appreciated her guidance, local knowledge, and responsiveness. I would absolutely work with her again and would recommend her to anyone looking to buy in the World Golf Village or St. Augustine area. 10/10 recommend.

Jennifer uses her outstanding knowledge of social media to get the most out of every listing. Responsive and hyper detailed, Jen represents the best of the best.