Jay was a nice guy but I would not use him again. Some key points were suggested on the listing and were not included. My biggest concern was at the time of the sale. He allowed the buyer to gain access and occupy the house before the closing was done (almost two weeks before closing). When expressing my concerns to him he never took any responsibility at all even though he controlled the keys to our house and allowed this to happen. He even hung up on me during this discussion.

Our family has worked with Jay Phillis for years, and there’s a reason we keep coming back—he’s simply the best. Jay isn’t just our real estate agent; he’s someone we trust completely. Whether buying or selling, he always shows up with the same level of care, honesty, and deep knowledge of the market. What really sets Jay apart is how much he genuinely cares. He takes the time to understand what matters most to you—not just the deal, but the people behind it. He’s helped us navigate multiple moves, and each time he made the process smooth, stress-free, and even enjoyable. Jay is a true professional, but more than that, he’s become part of our extended family. We wouldn’t even think of working with anyone else.