Jay's profile

Jay's reviews

  5  
Jay has 27 reviewsacross 8 different locations, showing 12.
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Jay's qualities as told by our client reviews: empathetic, pleasant, patient, responsive, supportive, clear communication, local expert.
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Buyer review
Jay is a remarkable, knowledgeable, timely and kind real estate agent.
over 4 years ago
Jay is a remarkable, knowledgeable, timely and kind real estate agent.

Jay is a remarkable, knowledgeable, timely and kind real estate agent. The first day I called him to set up an appointment, I mentioned a property I was interested in so he would have an idea of what I liked. He suggested we move our appointment location to THAT house. We saw it same day, and while that one was not the house for us, he educated us on what we should be looking for, how to narrow down choices, how to negotiate and write offers. While I was learning from him, he was absorbing all kinds of information from us including hobbies, careers, friends, family, pets, likes and dislikes. It took less than a month with Jay to find our home, and not only am I happy to have a house I love, I am happy to have an amazing friend like Jay!

Buyer review
We found a real estate agent who was very caring, attentive, patient and very knowledgeable.
over 4 years ago
We found a real estate agent who was very caring, attentive, patient and very knowledgeable.

We met Jay about 2 years ago and ever since we me him that first day we just clicked and knew that he was the right real estate agent for us. Jay is the most personable agent you will ever meet. We had been looking for the perfect home for years and he was very patient with us. Anytime we had questions about anything and he did not know the answer he went the extra mile to find out and gave us the most information he could find to allow us to make the best decisions. Jay not only wants to find his clients the perfect home but he wants his clients to make the best decisions possible. We feel so grateful that we found a real estate agent who was very caring, attentive, patient and very knowledgeable. Jay is not only our real estate agent but he also became a lifelong friend.

Buyer review
My husband and I had a wonderful and successful experience working with Jay Chen and his team
over 4 years ago
My husband and I had a wonderful and successful experience working with Jay Chen and his team

My husband and I had a wonderful and successful experience working with Jay Chen and his team. Jay made us feel like family with his thoughtfulness and consistent communication. He never made us feel like we were asking a dumb question, which was comforting and helpful as first time buyers. We highly recommend working with Jay! We are now owners of our dream home! Originally we were looking for places in Bellingham, but Jay was flexible with looking outside of this area and showing us places in Skagit and Snohomish county as well. From our first phone call with Jay he was helpful, informative, and transparent about the intense and competitive state of the market (we were buying in summer of 2021). He also provided us with an extensive market study and gave us tips on helping us narrow our search for our price range and what we were looking for in our dream home. During walk-throughs his eye for detail was helpful and his comments were honest and informative. All this set us up for success and good strategizing. We had a hard deadline to move out of our rental and he helped make it happen, and then some! We ended up scoring a beautiful Craftsman home in Stanwood that had several competitive offers. Jay kept in touch with the seller’s realtor and helped us make a good impression and negotiate to make our offer more appealing. He was supportive every step of the way including setting us up with a great lender, and keeping in touch as we worked with the title company. Perhaps most important and memorable was just how friendly, personable, and kind Jay is as a person. We enjoyed meeting up with him and chatting, joking, and geeking out over the details of prospective homes. He made our closing date so special and went above and beyond by gifting us with personal products from local companies including treats for our elderly dog! We highly recommend working with Jay. He is knowledgeable, honest, and an overall great guy.

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