When looking for an agent and being new to the area we had called several companies with no response. When we called Jan she answered right away and has always been responsive. She did a great job with the purchase with our first home in the area and went above and beyond even under the worst circumstances. She is the best agent we have ever had and we have referred several family members to her who have had just as great experiences as we did. Jan will go above and beyond to make sure you get what you need and is more than willing to answer any question you might have.