We are a newly wed that recently purchased a condo with Janet’s help. Our purchasing process was extremely smooth, thanks to Janet. Her professionalism, flexibility and responsiveness is beyond excellency that without her help, we couldn’t have landed the place that we are living now, especially during the seller's market. Not too pushy, not too laid back, but transparent and honest. That’s what we appreciated the most from her. Integrity, she will put herself in someone’s shoes and will guide you through like it’s her own matter which we truly appreciate. We have been recommending Janet pretty much to everybody in our circle; she is legit. Words can’t describe how great, not only as an agent but as a person she is. Can’t thank her enough. She is awesome.

Good customer service. She goes above and beyond; She goes out of her way to make sure all repairs and appointments are completed in a timely manner. She keeps all her commitments and is very dependable. And she is very knowledgeable in negotiating the best price possible for my sale. She is also very kind and generous.

Janet is absolutely wonderful to work with.She's very helpful,open,transparent ,and reliable through the whole process, she really cared about her clients and she's an excellent negotiator , she helped me get a discount as much as possibly i can from escrow to the lender and even gave me a credit from her commission just to help me out for my expenses.She explained everything in a way that was easy to understand, very thorough and professional . She's easy to reach to answer any questions at all times and always on top of everything .Highly recommended . I would definitely work with her again and again with my real estate needs. She's fabulous realtor with buying and selling .

Janet stood up for us and negotiated our way to a smooth on time closing. Highly recommend her as your agent.

My wife and I are new to Torrance and we feel so fortunate that we met Janet. She is professional, talented, honest, and most importantly, a SUPER kind person who always puts our interests upfront. She understands our needs and always made excellent suggestions in every aspect of our home purchasing journey. With her guidance and help, we were able to steer away from expensive soil zone and find a school zone and neighborhood that is perfect for us. She also has exceptional soft skills that helped us close all the deals. Besides, she inspired us to see our home's potential and provided all the extra support we needed even after we closed escrow. Janet made our dream come true and we feel she definitely went above and beyond. Not just a realtor, but a knowledgeable and professional friend who gets your back and always cares about you!

We could not be more satisfied working with Janet Chen to sell our home. Janet is knowledgeable, approachable, personable, endlessly patient, hard-working, and incredibly generous with her time (including mornings, evenings, and weekends). As a first-time home seller, we were not familiar with the process and terminology. Janet helped us feel engaged and comfortable by answering every question and explaining every form and part of the process clearly and thoroughly. Janet developed and managed an efficient sale process, including the recommendation and coordination of improvements and repairs and arranging the staging and photographs. The sale was a success – we received more offers than expected and ultimately sold for way above asking price.

We had the pleasure of working with Janet Chen to find our new home in Los Angeles. Throughout the search and selection process, Janet was attentive to our needs and provided value-added assistance, advice, and counsel as we searched for just the right home. Janet understood the current real estate market and expertly helped us navigate the real estate process. She was knowledgeable of the areas of our search and actively listened as we expressed our needs and desires. In fact, Janet gently reminded us of our search criteria when we lost our focus and helped us recognize when we had found our new home. She made herself available day or night to patiently answer our many questions and provide direction throughout the process. She was always professional in her manner, courteous in her demeanor, and focused in her efforts on our behalf. Even more importantly, Janet made us feel valued as clients and as friends. It is rare these days to find dedicated and conscientious individuals like Janet who strive to make service excellence, and client focus and satisfaction, more than just cliches. We would highly recommend Janet Chen to anyone seeking an experienced realty professional to guide them through the home-buying process.

Janet is one of the most patient, diligent and straightforward agents you will find. This is the second transaction Janet has represented me on and feel like I’ve found my forever agent. During escrow she was even able to negotiate better than I had expected for some items found during inspection.

We love working with Janet and will use her again in the future. She worked tirelessly for us in so many ways. She was flexible, available, and anticipated our needs. Often times, Janet would go look at the houses first. She was great about getting inside info, and was a strong negotiator. I highly recommend her.

Janet is lives and works in the market so she has a deep understanding of the local market. She was able to get us top dollar on the sale of our town home and we closed early! A standard sale closed in 27 days and from time of listing just over a month. Great communication, transparency throughout. Highly recommended!