Janelle's profile

Janelle's reviews

  5  
Janelle has 21 reviewsacross 15 different locations, showing 12.
Buyer review
Wonderful person to work with.
about 1 month ago
Wonderful person to work with.

Me and my husband just bought a house and she was our realtor and she is wonderful easy to get along with... Communicated the whole time on the process... Just overall wonderful

Buyer review
Excellent customer service
about 1 month ago
Excellent customer service

Janelle was a remarkable agent. She gave us the space to explore and make our decision. Her knowledge was remarkable. We felt that we were well informed and that she followed through with every promise made.

Buyer review
A tough journey with the best guide
about 1 month ago
A tough journey with the best guide

Janelle and I worked together for a year to find a home we desperately needed. She was a staunch ally and cheerleader for me. Janelle recommended areas to look, helped me narrow down a huge list of options, and was always responsive to my message and calls. When my first set of financing fell through, Janelle helped me through the disappointment and kept my spirits up. When we resumed the search, she kept me focused, and we found our house fairly quickly. And Janelle was stellar at communicating between me and my team and the seller's agent. She worked tirelessly to help me navigate the process to reach closing, and was there for me every step of the way. I highly recommend Janelle for your new home search!

Seller review
Sell your home with ease
4 months ago
Sell your home with ease

After owning our home since 1964, we decided it was time to move to a smaller home that was more manageable. We contacted Janelle Carpenter, of Realty One Group and she took care of everything for us. She made all the paperwork easy, created a beautiful online photo album & details of our home so that anyone in the market could really see the potential of the home and property. Janelle also addressed every one of our questions and scheduled all of the appointments from inspections and appraisals to open house day and appointments for showing the home. Overall, Janelle did an excellent job! Just shy of a week being on the market, she found a buyer who was just as in love with the property as we were. We closed within a month. We highly recommend Janelle Carpenter, she made selling our home easy and we would recommend her to anyone who is in need of a competent, trustworthy, and reliable realtor.

Buyer review
Friendly and busy agent assistance
4 months ago
Friendly and busy agent assistance

I had very few personal interactions with this agent. As a real estate agent is, she was extremely busy and had to rearrange her schedule to meet up with me. Super friendly and sweet lady who took time out last minute to show me the properties. Communication was an issue, I had to reach out several times, also the negotiation price was accepted in documents before that was communicated to me by her, so I was confused as if we even got any sort reduced price. She, for the most part, did her job. The major complaints were not with her but with the actually purchase.

Buyer review
Janelle was caring, attentive, and personalized every second of this experience
8 months ago
Janelle was caring, attentive, and personalized every second of this experience

Janelle was caring, attentive, and personalized every second of this experience. Extremely accommodating to our strange schedules and worked hard to make the start to finish process of buying our first home enjoyable. Highly recommended contacting her for all your real estate needs!

Buyer review
Top Realtor !
8 months ago
Top Realtor !

Janelle has been amazing during this experience on purchasing a home in the the pittsburgh area. Has been very patient and understanding through this whole process. I appreciate everything she has done for us and definitely will recommend her to my friends and family.

Buyer review
Awesome Experience!
9 months ago
Awesome Experience!

My experience Buying My Home was Great! Janelle was Very Mindful in Helping Me find The Home that was Best for Me. The Communication between was also Well. She Always took My Calls to Answer My Many Questions & to Show Me New Properties. I Highly recommend Janelle with All Her Professionalism to help You find Your Forever Home. Thank You So Much for All Your Kindness.

Seller review
A True Professional You Can Trust!
9 months ago
A True Professional You Can Trust!

Janelle was absolutely wonderful to work with! She went above and beyond to ensure a smooth closing and took amazing care of our sellers every step of the way. She’s a true gem responsive, professional, and always gets the job done. I would trust her as our agent again in a heartbeat. Highly recommend!

Buyer review
It was great to work with Janelle.
10 months ago
It was great to work with Janelle.

Janelle was very responsive. All questions about the home were answered promptly. Janelle is a highly recommended Real Estate professional.

Buyer review
Great agent
12 months ago
Great agent

Janelle kept on top of things to make sure everything was done in order to close on my property. She was great!

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