James Fain
Stepping out of my car to view a house my realtor at the time could not show me, I met James Travis Fain. He introduced himself and then he stated, I am obligated to tell you that FHA will not approve your loan and I'm sure any Conventional loan would not approve the loan for this house! My realtor didn't seem to think anything was wrong, and after viewing she was wrong about everything, I fired her and hired James Travis Fain. I trusted James who goes by Travis. He showed several houses, answered all my questions, answered my texts, emails very promptly and stated he would make himself available to me to view any house on any day including holidays! Travis is so honest in giving advice, he is so easy to talk to, so friendly, very professional and giving all important information needed to buy a house! Travis referred many lenders, and insurance for homeowners and allowed me to choose! He went through all due process from start to finish with me...and again I cannot stress how knowledgeable Travis is, and how much my Son and I trusted what Travis told us! Travis met with the Home Inspection guy as I could not and they were both on the line when Travis called and walked me through any rough spots. We took Travis' opinion on what we should ask to be fixed as again we trusted him! Travis texted and advised of appraisal date and when it was received. He texted approximate date of close and Travis sent many reminders during the process reminding me of important dates to note! I worked in Communications for 42 years and instructed many classes on how to treat a customer......James Travis Fain exceeded every aspect of how to treat a client! James Travis Fain is your greatest asset to your company, treasure this great realtor!