starstarstarstarstar over 5 years ago
Fabulous agent who goes above and beyond!
We met Iris when we bought our family's seasonal home in Az nine years ago. We were so very pleased then with her knowledge of the market, her thoroughness and professionalism in guiding our search and the purchase process, and her patience and genuine friendliness in dealing with us during the whole time that she was our first and only choice as agent when it came time to sell that home recently in these strange Covid times. This sale was made even more challenging for Iris as we were in Canada during the whole process this time, unable to get back to Az to assist personally in any way because of the pandemic. But Iris guided us once again through the whole process beautifully. The photos taken of our home were gorgeous (and a lasting memory for us!), her marketing of our listing was immediately and overwhelmingly successful, resulting in multiple very favourable showings and finally a successful contract at a great price within short weeks of listing. Again, through it all, Iris answered our questions, dealt with other realtors and potential buyers promptly, professionally and courteously, and ensured our home was dealt with safely and securely during many viewings. Because we weren't able to be there ourselves, she also went above and beyond and ensured any items remaining after movers had left were either disposed of or safely stored for our return, returned our cable equipment for us ... even said Goodbye to our beloved home on our behalf. We could not have had more capable, professional, thorough, patient and, importantly for us on this sale, thoughtfully kind service. We highly recommend Iris and hope to use her services again when we are finally able to return again to Az. Thank you, Iris, so very much for all your help.