As first-time homebuyers, we had a lot to learn. Heather was able to help us through the entire process. At the start, she explained how the process would work and gave us an idea of what to expect. The market was pretty crazy when we were looking, and Heather found creative ways to make our offers more appealing. She was patient with us when we went to homes that just weren't for us (we visited a lot of homes) and continued to help us find the perfect home we were looking for. Any time that we had a question about anything, she was there to help explain. We felt like we saw everything under the sun, and when we were getting frustrated...Heather helped us stay positive. She was a huge help and a big reason why were are happy in our new home. I would recommend Heather to anyone!