Heather Crowley

If you're looking for a sales-driven agent, Heather is your go-to. However, if you prefer an agent with astute advice, transparency, and a focus on your interests, I'd advise against Heather Crowley for your home sale or purchase. Our initial positive impressions of Heather took a turn about a week before and after purchasing our new home, revealing an unexpected side. Regrettably, crucial aspects of the home were not disclosed by Heather that would have significantly influenced the offer we submitted. Not only that, but post-purchase, she made casual remarks about certain areas of the home that required attention, in contradiction to her earlier assurance that they were completed by the builders. Her assertion that houses “should have projects” upon purchase left us questioning the accuracy of the information initially provided. Move-in day revealed additional unexpected challenges, as the previous homeowner left behind considerable trash, including large amounts of lumber, buckets filled with concrete, and large wooden shelves amongst other things. Heather neglected to mention this prior to our move-in, and when we raised the issue, she minimized its importance. Not to mention, when we voiced concerns about the sellers requesting to move out post-purchase, Heather dismissed our reservations, insisting they were “good people” she trusted, perceived it as a non-issue, and disregarded the potential liabilities associated with such a situation which added to our overall frustration with the experience. To worsen matters, Heather didn't welcome us during our move-in, and the commitment to provide a front door key remains unfulfilled. Surprisingly, she disclosed our garage code without consent, adding to our frustration. As long-standing clients of Berkshire Hathaway, actively engaged in home purchases and sales, we must reassess our association with the company. We’d like to caution potential clients about working with Heather based on our less-than-ideal experience.

This is the second time we have worked with Heather - this time to sell our home and purchase our next. Heather is honest, upbeat, and treats you like family. I would recommend her services to everyone!

Everyone knows how stressful the homebuying process can be. I feel like a lot of the stress was removed by having such a great realtor. Heather was consistently in touch, whether it was a new house loaded into our portal or answering one of my many questions along the way. This process wasn’t as stressful as we thought it would be because we had such a determined and thorough expert on our side! Heather kept us informed every step of the way and was always so easy to talk to. I plan to recommend Berkshire and Heather to any of my friends who are looking for a home or selling a home in the near future!