My husband and I were NOT the easiest clients. We were first-time home buyers and had already had the very unfortunate experience of working with a realtor who was not trustworthy. By the time we were paired up with Brielle on Jeff's team, we were feeling unsure/anxious...but she reassured us with her calm confidence and provided us with more information on our first phone call than we'd received in the last two weeks. From there, Brielle worked diligently to help us close on a condo within one month—advocating for us through a somewhat muddled process with the property management company involved. There were times when my stress got the better of me, and I was stubborn with my need for T's to be crossed and I's to be dotted; Brielle always responded to me with patience and grace, and she put a stop to my periodic "Oh my god, this is never going to happen!" doom-gloom rabbit hole with the skill of a ninja. She also provided us with unbiased guidance and worked damn hard for us. Furthermore, we appreciated how Jeff Tricoli reached out after our engagement to see how we'd settled in and to get feedback. We were assured the first realtor was no longer with the Tricoli team and that her conduct did not represent what the team stands for. Thank you, Brielle—you were a pleasure to work with. We landed a gem because of you.
