Grace's profile

Grace's reviews

  4.9  
Grace has 14 reviewsacross 8 different locations, showing 12.
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Grace's qualities as told by our client reviews: well-prepared, clear communication.
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Seller review
Detailed, knowledgeable, excellent communicator.
about 1 month ago
Detailed, knowledgeable, excellent communicator.

From our first contact, Grace put me at ease. She was personable, informed and prepared. She made sure that the process was smooth and stress free communicating with us every step, making sure we understood what was needed and that timelines were maintained. I would not hesitate to call her again if I am ever in need of a realtor, or to recommend her to family and friends.

Seller review
Grace is the best Realtor.
about 1 month ago
Grace is the best Realtor.

Grace is really the best! She managed to meet all of the requirements without a hitch during the whole process and her communication skills are outstanding. Grace kept me well informed about everything and handled everything in such a way that I felt very comfortable. Thanks to Grace’s efforts and dedication the house was sold within about a month. It is really wonderful how pleasant, caring, and professional Grace’s demeanor is. I sincerely admire her knowledge, talent, and dedication, and I will definitely recommend her to all of my friends and relatives.

Buyer review
Highly Recommended! 5 Stars!
5 months ago
Highly Recommended! 5 Stars!

Grace is extremely knowledgeable about Philadelphia market and was an absolute pleasure to work with. She is an excellent communicator - always responsive, quick to answer questions, and proactive throughout the entire process. She is very organized and detail-oriented, making sure everything stayed on track and went smoothly from start to finish. We've completed several transactions over the years, and Grace is by far the best real estate agent we've ever worked with. We are especially happy to have worked with her on our investment property in Philadelphia. Miranda and I truly appreciate all of her hard work and the seamless experience she provided. We highly recommend Grace to anyone looking for a reliable and professional real estate agent!

Buyer review
Professionalism, dedication, and patience!
7 months ago
Professionalism, dedication, and patience!

Working with Grace Susilo as my realtor was an amazing experience. From start to finish, she showed true professionalism, dedication, and patience. Grace consistently went above and beyond to make sure everything went smoothly and that my needs were always a priority. She was extremely prompt with communication and time management, always keeping me informed and responding quickly to any questions or concerns I had. No matter how busy things got, Grace remained patient, supportive, and focused on helping me make the best decisions. What really stood out was how hard she worked to make the entire process as easy and stress-free as possible. She truly went out of her way to ensure I was comfortable and satisfied every step of the way. I highly recommend Grace Susilo to anyone looking for a realtor who is dedicated, professional, and genuinely cares about her clients. You can tell she takes great pride in her work and is committed to delivering the best experience possible.

Buyer review
Very trustworthy realtor
7 months ago
Very trustworthy realtor

Grace provided excellent service from start to finish of the process. Whenever we reached out, no matter the time of day, she responded or found the answer to all our questions. She always accommodated us and made sure everything was in our favor. Explained every step of process thoroughly and she stayed on top of the other moving parts to facilitate the deal. Thanks for all your help, and I will highly recommend your services to other buyers.

Seller review
Perfect & excellent
9 months ago
Perfect & excellent

The realtor was professional job . She is the best realtor I knew. Very kindly , friendly, honest. High recommend

Buyer review
Proud Realtor Who Truly Serves Her Community!
9 months ago
Proud Realtor Who Truly Serves Her Community!

Working with Grace in my home buying journey was an amazing experience; from house showings, inspection, negotiating with sellers, working with lenders and title company; Grace took the pleasure of all this and made my home buying experience very convenient. She was extremely flexible with scheduling, always responsive, and truly went above and beyond to help me every step of the way! Her deep knowledge of real estate gave me a lot of confidence in my home buying journey and I really valued her honest feedback instead of just telling me what I wanted to hear. Grace genuinely cares about her clients, and it shows! I couldn’t recommend her more! Grace also has many connections and network to help me as new home owner post closing; referring me to contractors for house repairs and maintenance with great rates; I am truly grateful to have Grace as my amazing realtor. As a Bilingual and Indonesian real estate agent, Grace is also a fantastic resource for the Indonesian community in Philadelphia. I strongly recommend her to anyone—especially fellow Indonesians—looking for a trustworthy, knowledgeable, and dedicated real estate professional.

Buyer review
Excellent in All aspects
over 1 year ago
Excellent in All aspects

My experience with Grace in buying a house has been excellent. Grace knew that my fiance and I were looking to buy for a house for some time and she's been on top of it since day 1. She knows what we looked for and curated them for us. Although we did not select any of them, she doesn't give up. The curation continues until I stumbled into 1 property my fiance and I were very much interested in. So, I texted Grace at 1:55 AM, she replied me at 2 AM asking if I wanted a tour and she actually made it happen the next day. Who does that? Grace does. Making an impact on her client's lives is what she does for a living. Throughout our Real Estate buying ordeal, Grace worked tirelessly in communicating and negotiating on our behalf between the seller's agent and our mortgage broker. Quick Response is key in her business. I would recommend Grace for all of your house buying process. Just don't call her at 2 AM, though. I just think my initial experience was out of a mere coincidence. Nevertheless, Grace is an excellent agent.

Buyer review
Grace Susilo is the best
over 1 year ago
Grace Susilo is the best

Grace Susillo is amazing, very professional, honest, reliable. I cannot recommend her enough.

Seller review
Kind, knowledgeable, and professional
over 1 year ago
Kind, knowledgeable, and professional

I had some anxiety when I found out I would be responsible for selling my sister's home. She loved her home and took very good care of it; it was emotional for me. Grace relieved that anxiety for me the first day I worked with her. She pointed out the great qualities of the property, which made me feel like she had appreciation and respect for our family. She took the time to explain the process to me in detail, provided helpful information for me to read, and made me feel comfortable to ask questions. She was attentive and patient, and handled everything in a timely manner. Grace is warm and kind and a pleasure to work with. She turned what could have been a stressful process into a trouble-free experience. It is an emotional time for me and it helped me tremendously to be able to work with Grace. She gave 100% of herself... with effort, advice, professionalism, and support.

Buyer review
Very professional
over 1 year ago
Very professional

I think grace is honestly and friendly, explaining everything in beginning.

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