Gaylene sold me my house in 2004 and checked in with us every year since that time, sending Christmas cards and seeing if we had any additional Real Estate Needs. She assisted me in refinancing the house in 2016 and was very helpful so when it was time to sale, the choice was obvious. We had to sale our home during the beginning of the COVID-19 and Gaylene was extremely knowledgeable and helpful throughout the entire process. Gaylene was available by phone at all hours and supported me through the entire process. She made sure everyone who entered my home signed a disclosure and took safety precautions due to the COVID-19.my decision to use Gaylene was reinforced daily and despite the COVID-19 the process was very smooth.