Gail was very professional and knowledgeable. She was fantastic to work with and I would recommend her to everyone. If she was unavailable, she always made sure we had an associate from her office available to us. He was also good and very knowledgeable. Gail stayed with us during our long journey in looking for a house and was very helpful towards the end when things turned a little sour in our transaction. In the end everything worked out great and we are very happy.