This guy is as unprofessional as they come. He took over our lease when our previous landlord passed away unexpectedly. His office called my phone from a personal number while I was at work to tell me, couldn't give me any information pertaining to it and I had to go call the old landlords office to hear it from them, which took quite some time. Then, shortly thereafter, some piping fell off the side of our building and was hanging precariously. My roommate reported it to Frank and for a few weeks we didn't hear from him, until one day my roommate came home to find the pipe now tied to the wall through his window which his "repairmen" had left open, filling the apartment with summer bugs. When my roommate asked him what the hell by email (to clarify, no prior notice, shoddy workmanship, and windows left open), Frank had the audacity to respond by saying that my roommate was the one being rude and how could be possibly expect a response like that. 0/10, completely disrespectful, would never rent or deal with this guy again.
