We were very impressed with Frank's knowledge and his quick response via text, email or a phone call anytime we needed to contact him or had a question. He is a great guy, personable and very easy to talk to. We are first time buyers and Frank made us feel comfortable and kept us in the loop with every step. He made sure to explain the entire process to us in a way we would understand. We will definitely use Frank again and will highly recommend him to anyone.