Bonnie's profile

Bonnie's reviews

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Bonnie has 123 reviewsacross 50 different locations, showing 12.
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Bonnie's qualities as told by our client reviews: friendly, well-prepared, reliable, supportive, clear communication, responsive, local expert.
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Buyer review
Excellent service
about 2 years ago
Excellent service

Bonnie and Charlie were amazing to work with. They were really patient with us and were always here to answer our questions. Very professional, organized, and helped us work through all the details and process. Bonnie truly knows the market and made great recommendations for us. Bonnie and Charlie are nice to work with and I would highly recommend them.

Buyer review
Excellent and Professional Services
about 2 years ago
Excellent and Professional Services

I have been working with Bonnie Lai for a few years. This is the second property she represented us. She is very professional and knowledgeable about the market with great expertise in negotiations. She is a lovely person to work with and always brings us good luck.

Buyer review
Buying process was fast, smooth and great.
about 2 years ago
Buying process was fast, smooth and great.

Bonnie is great. Our offer was lower than others but she had a great strategy so we were able to beat other competitors. She is now helping me with finding tenants for my investment property, it’s a pleasure working with her, I highly recommended.

Buyer review
Really liked working with Bonne and Charlie!
about 2 years ago
Really liked working with Bonne and Charlie!

I started looking at homes with Bonnie and Charlie in the fall of 2022, I paused my search but kept in touch, and restarted looking in January of 2024. And I just closed on my apartment in February! Bonnie and Charlie were great to work with over the past year and half, they were very informative and answered all my questions as a first time home buyer. I highly recommend them to anyone looking for a home in the Boston/Cambridge area.

Seller review
No brainer!!!
about 2 years ago
No brainer!!!

Bonnie and Charlie make a great team, now adding Bee it is like tiger with wings! We highly recommend Luxe for selling, buying and renting a property -- your realtor quarterbacks will always deliver a touchdown even at the hardest time of the market! Team Luxe Go Go Go!

Seller review
Complete trust & faith in all Bonnie does
over 2 years ago
Complete trust & faith in all Bonnie does

Bonnie knows her stuff & is there for all the questions, worries, & forms to complete through the process of buying/selling real estate. I bought my first home with her many years ago & trusted her to help me sell it, I was supported as much then as I was this time. Go with Bonnie!

Seller review
Work with the best!!
over 2 years ago
Work with the best!!

My family has worked with Bonnie on many sale transactions in the past on a few investment properties. We are out of state investors and Bonnie's incredible work ethics and communication skills have always out us at ease. She could navigate complex transactions in timely manner. We have recommended her to our other out of state buyers and they also had a great experience with her!

Seller review
Exemplary, Experienced Realtor
over 2 years ago
Exemplary, Experienced Realtor

Bonnie is an exceptional realtor! Bonnie helped us rent out our condo for years and helped us as we navigated the decision of continuing to rent vs. selling. When we ultimately decided to sell, Bonnie patiently and thoroughly guided us in our property repairs, drawing from her many years of experience. The virtual staging greatly exceeded our expectations! Her communication and responsiveness during showings were incredible. It's clear why she is a top rated agent! Thanks to her efforts, we sold our property above asking. Always genuinely kind, friendly, super professional, and honest, Bonnie is a highly experienced real estate agent you can count on... a true gem!

Buyer review
Trust the expert
over 2 years ago
Trust the expert

Bonnie represented as as investor-buyers on a recent purchase. She has deep expertise and experience in the Boston market. Her expertise helped us zone in on which neighborhoods to consider, why, and her nuanced recommendations helped us filter properties in or out. This gave us confidence about every offer we made. Her extensive experience meant that she could anticipate which way a property would go, understand the sellers' mindset, and was always correct about the price that will get the deal done. Bonnie was professional, patient, and never pressured us. She was available day or night to answer questions and move quickly if we needed to. She guided us from the start of our buying journey and answered every question along the way. Highly recommend Bonnie if you're looking for a strong and experienced RE agent for your needs.

Buyer review
Won us our dream house
over 2 years ago
Won us our dream house

Bonnie was very responsive during our 6 month search for a home. When it came to put in an offer, she knew exactly what to do to get us the house. She was very knowledgeable about the market and I’m glad we trusted her instinct.

Seller review
Available and Attentive
over 2 years ago
Available and Attentive

I worked with Bonnie and Charlie over 2-3 months as a first time homebuyer. Both were great with walking me through the entire process of viewing property, submitting an offer, and closing. They answered any questions I had and were very supportive. They never pushed me into making any particular decision which was very much appreciated. They would be the first I'd call for any future buying/selling in Mass.

Seller review
simple and fast
over 2 years ago
simple and fast

Bonnie Lai was knowledge on what customer is looking for these days. She was able to quickly help me sell my condo with in 2 months.

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