starstarstarstarstar over 5 years ago
Erin Villeta helped sell our 4/2 house on...
Erin Villeta helped sell our 4/2 house on ? acre in Palmetto Bay, FL in June of 2020, 3 months into the coronavirus pandemic. Provided personal protective equipment: masks, gloves, & shoe covers. All were pre-qualified with proof of funds before showing. No extra fees. Marketing proposal included professional photos, indoor 360° & outdoor aerial drone photo/videography & listing our home on multiple sites. Re: asking price, she gave us a market report, valued special things our home offered, & recorded detailed information about all improvements & features. Affirmed our thoughts about asking price rather than underpricing it for quick sale. Hired a reputable company to take photos & was present to help each photo look its best. Answered every question about the current market, with background information, not just her opinion, and provided follow-up information via email. Had all required paperwork ready for electronic signature. Efficient & convenient. Listed in the beginning of June 2020, had 14 showings over 28 days, & had an offer & back-up offer. When showing, was always there on-time with a smile, deferred to the buyer’s agent, answering questions, offering a tour or to let them have space, and then simply highlighting the best features. No pressure. All the while we had concise, immediate communication from Erin. During negotiations, she reassuringly stood by our decisions and graciously communicated with the buyer’s agent. The buyers were satisfied and the transaction moved forward smoothly to quick closing. Smart. Generous. Professional. Above and beyond the call of duty. We hired Erin because we knew her to be a good communicator, intelligent, fastidious, dedicated, caring & responsive. We recommend her because she is worth every penny.