Erika contacted me while I was still in California and planning my move. She didn't harass me like some do, but rather she was patient and understanding. I had a lot going on between student trips, a death in the family, broken toe, etc. And she understood. I received emails with listings that were selected based on my preferences. When I modified them, Erika happily adjusted the search criteria. When I clicked the like button, Erika would then discuss them with me. She was totally on top of it! When I arrived, I really could not buy until my house sold out west. Again Erika was totally in tune and was willing to show me what was out there; knowing I could not buy yet. Erika showed me houses all around the east side of KC. We drove all over the place and Erika never showed signs of slowing down. She was amazing. She gave me all of the information printed out about every house we saw. As overwhelming as this was, I could have only done it with Erika. Throughout the entire process Erika was a best friend caliber person. She is amazing and made an extremely difficult move seem all the better. She listened to me cry numerous times and reinforced me as an individual. Not many people would do that for a total stranger. She is an angel sent from God to help me. The purchase process was smooth with no hassles along the way. Erika kept me informed of all of the nuances and when I needed to be where. She was always available, always informative, always professional. And she still checks in on me. EXCELLENT CUSTOMER SERVICE! A million star on the star rating system.
