As a couple who entered into the house hunt a bit skeptical of realtor’s intentions, I am sure you will appreciate the significance of us saying there are not enough words of praise that we can use to describe our gratitude towards Ellen and James. First off, Ellen and James are an absolute delight to interact with (to the point where you actually just want to go grab drinks with them and not even talk about the house—I’m still waiting on this Ellen). I didn’t realize how critical this was early on in our search, but in hindsight I can now appreciate that this goes such a long day when you are going back and forth in communication multiple times a day. Of equal, if not greater importance, however, was their integrity and clear knowledge of the real estate market and negotiation strategies. We never felt like they were pushing us into a sale, but actually quite the opposite where they would pragmatically point out the features of different houses that we should seriously consider. This gentle way of leading us is actually what lead us to switch gears in our home search from what we thought we knew wanted to what was actually a much better fit for our lives. While we consider ourselves to be good in negations and separating emotion from financial decisions, working with Ellen and James really demonstrated how much we could benefit from their expertise. They were critical in preventing us from letting our feelings towards a house to cause us to make a poor investment decision. This included guiding us on how high of offers to make, and the contingencies to ask for. Honestly, they made this experience a delight. We are eternally thankful!
