We were very impressed with Ellen's response time from beginning to end. She was always reachable and even when we had to leave a message she would respond back in an appropriate amount of time. She was always pleasant, knowledge and her follow through was great! We continue to keep in touch from time to time and we have never had any negative experiences with her. We have spoken very highly of her and would highly recommend her as a realtor because we had such a positive experience thanks again Ellen!