Ellen was a pleasure to work with during purchase of our second home in Naples. All questions/issues were addressed in a timely and professional manner. Ellen supported the purchase process from preliminary discussions thru post closing. She effectively represented my wife and myself, when we were unable to be in Naples during the purchase process. Ellen treated us like family. We would certainly use Ellen as agent again and suggest her strongly to anyone requiring a agent in SW Florida.

Ellen is a wonderful broker. She is knowledgeable and attentive to all details for the Naples Area and Florida living, something that we needed. She went out of her way to make sure we were informed and on time with all aspects and deadlines for our home purchase. Her personal help & care for our needs was special. When we really wanted to close the deal, she made it happen. We are very happy with the purchase of our new home. Ellen, a huge THANK YOU for everything, not only for all our questions and demands but your warm, friendly and professional hospitality.

Ellen is not only highly skilled and knowledgable, she has excellent communication skills. Before we even began our formal search, Ellen had several conversations with us regarding exactly what we were the looking for in a house, as well as a community. She listened to the feedback we gave her after each home we toured, and continually refined our search; this saved us hours of time. She made a usually stressful experience a true pleasure! Ellen helped us find a home and neighborhood we love, and then she assisted us every step of the way from the inspection through closing. Being new to the area, we greatly appreciated her wealth of knowledge. We have purchased many homes in various parts of the country over the years, and Ellen is by far the best realtor we have ever worked with!

It was a pleasure to deal with Ellen! She was knowledgeable about our house, development, and surroundings. She was an enormous help to us in contacting various prospective contractors prior to and after closing. Ellen spent so much time with us and couldn’t do enough to help. She made a usually stressful process smooth, painless, and pleasant. We have since referred two friends to Ellen. John R Wood is fortunate to have a representative as professional, talented, detail-oriented, and pleasant as Ellen Mattis.